Provider credentialing and enrollment reimagined. Accelerate time-to-revenue, stay compliant, and scale provider operations, without adding headcount, through automated credentialing and enrollment. Backed by Sequoia and GV.
About the role
We're looking for a Senior Manager, Implementation to lead a function at the forefront of the Medallion Customer Experience. Implementation is the foundation of every customer partnership: your team works with new clients to implement, train, and drive adoption of Medallion's product suite, setting the tone for the entire relationship.
What they're looking for
- 7+ years of experience in SaaS implementation, technical project management, or professional services
- 3+ years of people management experience directly leading and developing an Implementation team
- A track record of owning complex, enterprise B2B SaaS implementations end-to-end
- Strong technical fluency across data integrations, API-based setups, and workflow configuration, with the ability to translate between business and engineering teams
- Experience building implementation processes and operating models from the ground up in a scaling environment, not just running an established playbook
- A demonstrated ability to shorten implementation timelines while maintaining quality, with measurable improvements in hours and weeks from before to after
More about this role
At Medallion, we believe healthcare teams should focus on what truly matters - delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.
As one of the fastest-growing healthcare technology companies - ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, #5 on LinkedIn's 2024 Top US Startups, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show - Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to...
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