Startups · AI

Engagement Manager

Medra · San Francisco · On-site

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About Medra

Scientists automate protocols with Medra’s autonomous robotic system. Backed by Lux and Menlo.

About the role

Own the customer relationship from pre-sale through post-sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements

What they're looking for

  • Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field
  • 3+ years customer-facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles
  • 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows
  • A deep interest in the life sciences and a demonstrated eagerness to learn quickly
  • Track record of successfully leading complex, high-stakes customer engagements that relied on fast decision-making and tight coordination internally and externally
  • Experience thriving in cross-functional collaboration, effectively working with teams across Engineering, Product, & Sales
More about this role

We have been quietly building the foundational layers of our Physical AI Scientist platform:

🤖 Physical AI that can operate scientific instruments with human-level dexterity.

🧪 Scientific AI that can analyze results, reason about next steps, and close the loop autonomously.

This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things.

We’re a team of passionate, mission-driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We’re collaborative and love moving fast, both with our product and on team trips skiing or go-karting!

As a team, we love nerding out about engineering and robotics — plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other.

Our team is opinionated and straightforward. We don’t mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically.

Own the customer relationship from pre-sale through post-sale, deployment, & expansion

Embed with customer teams to assess key pain points, understand scientific workflows, & identify...

Read the full posting on Medra's site ↗

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