Backed by Sequoia.
About the role
Live-commerce hosts run shows understaffed. One person often manages chat, product questions, inventory, listings, conversion, and follow-up while remaining entertaining on camera. That cognitive load caps performance. This role is to build a real-time AI copilot that works backstage for hosts across eBay Live, Whatnot, TalkShopLive, and Amazon Live.
What they're looking for
- Own the real-time system across chat ingestion, retrieval, guardrails, operator UX, listing controls, and post-show outputs
- Work with AI Fund and users to select the first platform, workflow, and success metrics
- Design the automation ladder from draft support to host-controlled agentic replies without undermining authenticity or seller trust
- Make decisions about latency, availability, price, policy, tone, and escalation so higher-autonomy features remain safe
- Work with AI Fund's build team on product wedge, technical risk, and the path from pilot to a broader live-commerce operating system
More about this role
Live-commerce hosts run shows understaffed. One person often manages chat, product questions, inventory, listings, conversion, and follow-up while remaining entertaining on camera. That cognitive load caps performance. This role is to build a real-time AI copilot that works backstage for hosts across eBay Live, Whatnot, TalkShopLive, and Amazon Live.
- A backstage cockpit that clusters chat, surfaces high-value questions, supports multiple languages, and drafts guardrailed replies.
- A listing and inventory control tower for sequencing, pinned items, bundles, availability, and oversell risk during a show.
- A real-time product-research layer that answers unknown questions from seller notes, listing data, historical Q&A, and trusted category sources.
- A lightweight post-show workflow that turns streams into reusable clips, Q&A moments, follow-ups, and listing assets.
- Own the real-time system across chat ingestion, retrieval, guardrails, operator UX, listing controls, and post-show outputs.
- Work with AI Fund and users to select the first platform, workflow, and success metrics.
- Design the automation ladder from draft support to host-controlled agentic replies without...
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