Backed by Sequoia.
About the role
The Forward Deployed Engineer is customer-facing every day. You work with customer end users and customer IT teams primarily remotely, with periodic on-site visits to customer operational sites for deeper engagement, training, and incident response. This is a 100% hands-on role split between customer engagement and code. You write Python and SQL daily, debug across systems you didn't build, configure Ayama for each customer's operational reality, and translate field observations back into product decisions.
What they're looking for
- 5+ years of hands-on software engineering experience
- Daily Python fluency (Django/FastAPI preferred, transferable from Flask or other modern Python frameworks)
- Strong SQL: joins, aggregations, window functions, and reading query plans
- Track record of customer-facing engineering: deployments, integrations, or incident response with customers in the room
- Comfort debugging production issues in code you didn't write
- Direct, structured communication: you can write a clear bug report and explain a technical issue to a non-engineer
More about this role
Ayama has partnered with Andrew Ng's AI Fund and a Fortune 500 energy leader to use AI to reshape how $10+ Trillion of heavy assets operate, are managed, and are maintained. With electrification driving rapid growth in energy and reshoring accelerating the build out of U.S. electronics and IT manufacturing, the company plans to close critical gaps by raising asset uptime & output as well as staff productivity. Ayama is looking for a Forward Deployed Engineer to be the technical face of Ayama at our customers.
The Forward Deployed Engineer is customer-facing every day. You work with customer end users and customer IT teams primarily remotely, with periodic on-site visits to customer operational sites for deeper engagement, training, and incident response. This is a 100% hands-on role split between customer engagement and code. You write Python and SQL daily, debug across systems you didn't build, configure Ayama for each customer's operational reality, and translate field observations back into product decisions.
This is a full-time hybrid role located in the Bay Area. Additional locations will be considered in the Western US as long as you live within 30 miles of a major airport...
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