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Chief of Staff, Delivery Operations

Mercor · San Francisco · On-site

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About Mercor

Mercor is organizing human intelligence to power the AI economy. We are powering frontier research, AI benchmarks, and AI agent training at scale for the top AI labs and enterprises. Backed by General Catalyst and Menlo.

About the role

Delivery Operations at Mercor is responsible for the end-to-end execution of our human data programs, ensuring projects are staffed, scoped, and delivered on time and at quality for our customers. We're looking for a Chief of Staff to work directly with the VP of Delivery Operations to drive strategic initiatives, keep cross-functional execution tight, and turn priorities into results across a fast-moving org.

What they're looking for

  • 2–5 years of experience in a high-ownership operating role, such as chief of staff, business or strategy operations, management consulting, investment banking, venture, or a startup operating role
  • Prior experience in human data, data annotation, RLHF, or AI training data operations
  • Strong analytical skills, comfortable building models, structuring ambiguous problems, and drawing conclusions from data
  • Excellent written and verbal communication, able to synthesize complex information into clear, concise recommendations
  • A bias toward execution, someone who can move from "what should we do" to "it's done" without much hand-holding
  • Comfortable operating in fast-changing, high-growth environments with shifting priorities
More about this role

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

Delivery Operations at Mercor is responsible for the end-to-end execution of our human data programs, ensuring projects are staffed, scoped, and delivered on time and at quality for our customers. We're looking...

Read the full posting on Mercor's site ↗

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