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Client Services Lead, Healthcare

Mercor · San Francisco · On-site

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About Mercor

Mercor is organizing human intelligence to power the AI economy. We are powering frontier research, AI benchmarks, and AI agent training at scale for the top AI labs and enterprises. Backed by General Catalyst and Menlo.

About the role

Identify, engage, and onboard healthcare and life sciences clients and partners Test and iterate on service models tailored to healthcare-sector needs (clinical accuracy, regulatory constraints, data sensitivity)

What they're looking for

  • Experience
  • 5+ years in Client Service, Account Management, or Commercial roles, serving healthcare or life sciences clients
  • Proven experience negotiating and closing contracts
  • Track record managing high-stakes external stakeholders, including clinical and compliance functions
  • Direct experience working with data products
  • Mindset & Skills
More about this role

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

About the Role

As a Client Services Lead, you will own Mercor's relationships with healthcare and life sciences clients — providers, payers, pharma, and health-tech companies — from first contact through...

Read the full posting on Mercor's site ↗

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