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About the role
At Mercury, customers reach us through Dashboard, Mobile, Command, our API, and Model Context Protocol (MCP). Each request should take the best path to the work, whatever surface it starts on. We're looking for a Head of Product, Interfaces to design that network. You'll set one direction across these surfaces and lead the PMs who build them. You'll also build the shared capabilities that let every Mercury team reach customers well: navigation, tasks, notifications, and agent interactions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of direct product management experience, with 5+ years leading product managers: hiring, coaching, org design, and performance management
- A track record of shipping products that customers value, with a clear account of your own decisions and contribution
- Experience leading PMs and working across multiple teams or a broad product area, enthusiasm for developing people while staying close to the work
- Excellent product judgment and a strong sense of design quality, simplicity, and customer experience
- Substantial practical experience with AI products. You can discuss what you built, how you evaluated it, where it failed, and what changed as a result
- The ability to turn ambiguity into a clear direction and a sequence of useful releases
More about this role
In the early 1980s at Bell Labs, Gerald Ash and his colleagues questioned a rule that AT&T's long-distance network had followed for decades; a call climbed a fixed hierarchy of switches until it found an open path. They modeled the idea, simulated it, and tested it until it held. In 1984, AT&T put Dynamic Nonhierarchical Routing (DNHR) into the national network, which became the basis of global real-time telephony routing that came after it.
At Mercury, customers reach us through Dashboard, Mobile, Command, our API, and Model Context Protocol (MCP). Each request should take the best path to the work, whatever surface it starts on. We're looking for a Head of Product, Interfaces to design that network. You'll set one direction across these surfaces and lead the PMs who build them. You'll also build the shared capabilities that let every Mercury team reach customers well: navigation, tasks, notifications, and agent interactions. AI is central to the role. The job is to find where AI removes real work, and to make it dependable enough to trust with money.
This is a hands-on leadership role reporting to the VP of Product. You’ll develop people while staying close to customers,...
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