Everything you do with money. All in one place. Apply in 10 minutes for business banking that transforms how you operate. Backed by Sequoia, a16z and 500 Global.
About the role
At Mercury, we believe that experience should feel less like navigating bureaucracy and more like talking to a brilliant friend who understands your needs. Our customers put it better than we can: "I'm so happy I never have to touch HR software again." And: "10x better than our former stack." That's not just great software. That's great service, woven into the product itself. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage
- Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time
- Keep our systems current with the right health insurance information so nothing downstream breaks
- Communicate proactively with customers to resolve issues before they become problems
- Build and refine the internal processes that ensure no enrollment ever gets missed
- Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations
More about this role
Benefits are the promise underneath the paycheck. It doesn't make headlines, but it's what people think about when life actually happens — when a baby arrives, when a diagnosis comes, when someone finally retires. Great benefits are nearly invisible: plans chosen without confusion, forms filed without friction, questions answered by someone who actually knows the answer.
At Mercury, we believe that experience should feel less like navigating bureaucracy and more like talking to a brilliant friend who understands your needs. Our customers put it better than we can: "I'm so happy I never have to touch HR software again." And: "10x better than our former stack." That's not just great software. That's great service, woven into the product itself.
We have a generational opportunity to reinvent how companies are operated. Central (a recent Mercury acquisition) handles payroll, benefits, HR, compliance, government filings, and more — so founders can focus on the things that actually matter: curing brain cancer, making institutions more efficient, reducing our carbon footprint. As a Benefits Broker at Central, you'll be the human layer behind an extraordinary product — and a licensed...
Browse similar: Startup jobs · Remote jobs · San Francisco Bay Area