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About the role
What connected their work wasn’t a medium. It was a way of thinking. They studied how people behaved, experimented constantly, and moved fluidly between the smallest details and the systems surrounding them. The result was work that made complicated things feel remarkably simple. We’re looking for a Growth Design Manager to lead design across this portfolio.
What they're looking for
- Lead and develop the designers working across Mercury’s Growth organization, giving them the context, coaching, and feedback they need to do exceptional work
- Partner with Product and Engineering leadership to shape Growth strategy, identify high-leverage opportunities, and turn them into compelling customer experiences
- Help teams move from intuition to learning by using experimentation, customer insight, and business results to inform what we build next
- Raise the quality bar across a broad set of experiences, from Mercury’s public web presence through conversion, activation, virality, and customer experience
- Create clarity across an inherently ambiguous problem space. You’ll help teams decide which problems matter, where design can have the greatest impact, and what excellent execution looks like
- Grow the team thoughtfully, helping us identify what kinds of designers we need and maintaining a high bar as the organization expands
More about this role
Charles and Ray Eames designed chairs. They also designed houses, exhibitions, films, toys, graphics, and one particularly famous lounge chair.
What connected their work wasn’t a medium. It was a way of thinking. They studied how people behaved, experimented constantly, and moved fluidly between the smallest details and the systems surrounding them. The result was work that made complicated things feel remarkably simple.
Growth design at Mercury requires a similar range.
Our Growth teams work across the journey people take with Mercury, from discovering us on the web to becoming a customer, finding value in the product, and eventually bringing other people along with them. That means the design problems are unusually varied. One day might involve rethinking how someone understands Mercury for the first time. Another might mean finding friction in activation, designing an experiment around conversion, or creating a new loop that helps a great product travel further.
We’re looking for a Growth Design Manager to lead design across this portfolio.
You’ll lead and develop a team of designers working across Conversion, Activation, and Virality. You’ll partner closely with Product and...
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