MeridianLink is a company that provides a digital lending platform for financial institutions. The platform, MeridianLink One, helps with consumer lending, digital account opening, and mortgage loan origination. Backed by Silversmith Capital Partners.
About the role
The Implementation Project Manager leads the end-to-end delivery of MeridianLink Mortgage LOS, POS, and core banking system integration implementations for new and existing customers, from project kick-off through testing, go-live, and transition to support.
What they're looking for
- Demonstrated capacity to manage multiple complex implementation projects concurrently while balancing competing priorities, timelines, and stakeholder needs
- Demonstrated ability to manage customer expectations, facilitate change management, identify and communicate project risk, and communicate effectively verbally and in writing with both customer and internal stakeholders
- Strong organizational skills with the ability to maintain accurate project plans, documentation, action items, and status reporting across multiple concurrent projects
- Demonstrated ability to work collaboratively in a cross-functional team environment while adapting to changing priorities, project demands, and business needs
- 3-5 years of relevant experience, specifically leading enterprise software deployments
- Experience utilizing enterprise project management tools. Specific experience with Smartsheet is preferred
More about this role
The Implementation Project Manager leads the end-to-end delivery of MeridianLink Mortgage LOS, POS, and core banking system integration implementations for new and existing customers, from project kick-off through testing, go-live, and transition to support. The Implementation Project Manager serves as the primary point of contact for customers throughout the implementation lifecycle and is responsible for project planning, customer communication, risk management, escalation management, and overall project execution. The role reviews project scope established by contractual agreements, manages implementation activities against established timelines, and drives accountability among both customers and MeridianLink project resources for agreed-upon milestones, deliverables, and project objectives. The Implementation Project Manager serves as the project lead and coordinates activities with Implementation Analysts (IAs) and other cross-functional MeridianLink resources to support successful project delivery. The role reports to the Manager of Services Program Management and is responsible for evaluating and communicating project risk, maintaining portfolio health, and providing...
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