Meter is building the vertically integrated network company: hardware, software, services, ISP, data, and autonomous networks from the local network to the data center. Backed by General Catalyst and Sequoia.
About the role
Meter’s ambition is to evolve internet infrastructure into a utility by building a product that caters to stakeholders from Customers, ISPs, Partners, and Technicians. Every utility starts with an installation – and that’s where you come in. The Technician Operations team is the live backbone of Meter’s deployment engine, ensuring that we deliver critical infrastructure on time, to standard, and with zero friction for our partners and customers.
What they're looking for
- We are building towards 24/7 coverage. To that end, we are hiring across four shifts: Monday-Friday, Tuesday-Saturday, Sunday-Thursday, and Thursday-Monday. In your application, please note your preferences across these shifts
- By applying to this job you acknowledge that you've read and understood Meter's Job Applicant Privacy Notice
More about this role
Meter’s ambition is to evolve internet infrastructure into a utility by building a product that caters to stakeholders from Customers, ISPs, Partners, and Technicians. Every utility starts with an installation – and that’s where you come in. The Technician Operations team is the live backbone of Meter’s deployment engine, ensuring that we deliver critical infrastructure on time, to standard, and with zero friction for our partners and customers.
A Network is most vulnerable during deployment - and each stakeholder plays an essential role to ensure it’s built as performance and resilient critical infrastructure. Meter dedicates a team to each stakeholder, ensuring our product and work empowers stakeholders to do operationally and technically sound work at scale. In this role, you'll own the live technical execution of enterprise network deployments. By partnering directly with field technicians in real time, troubleshooting issues as they happen, and building the systems and tools that make installations effortless, you'll ensure every customer network is successfully brought online.
Your fingerprints will be on every installation, shaping the technician experience and driving the...
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