Metropolis transforms the parking experience with a computer vision platform that enables checkout-free payment.
About the role
Metropolis is seeking a Staff Software Engineer focused on Reliability to own reliability across the entire Metropolis platform and drive the comprehensive practices that ensure system availability, resilience, and observability for our mission-critical mobility infrastructure. In this role, you will build reliability from first principles, architecting failover systems, implementing chaos engineering, and improving our observability foundation to maintain 99.9%+ uptime as we scale to new markets.
What they're looking for
- 8+ years of engineering experience including software engineering, reliability engineering, SRE practices, or production operations at scale
- Demonstrate expert-level reliability engineering skills including hands-on experience with multi-region architectures, failover automation, circuit breakers, chaos engineering, and disaster recovery
- Utilize production observability expertise with deep experience implementing monitoring, alerting, tracing, and logging systems at scale – specifically Datadog or similar APM platforms in high-load environments
- Apply strong systems thinking with proven ability to design resilient distributed systems that gracefully handle failures, network partitions, and external dependency outages
- Demonstrate database and data systems knowledge including replication strategies, backup/restore procedures, connection pooling, query optimization, and experience with both relational and NoSQL databases
- Leverage cloud platform expertise with production experience operating and ensuring reliability of systems on AWS including multi-region deployments, load balancing, and DNS-based failover
More about this role
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.
Metropolis is seeking a Staff Software Engineer focused on Reliability to own reliability across the entire Metropolis platform and drive the comprehensive practices that ensure system availability, resilience, and observability for our mission-critical mobility infrastructure. In this role, you will build reliability from first principles, architecting failover systems, implementing chaos engineering, and improving our observability foundation to maintain 99.9%+ uptime as we scale to new markets.
As the technical owner of our reliability posture, you will tackle...
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