Automate customer communications across your dealership. Mia answers calls, schedules appointments, and provides instant assistance—turning missed connections into revenue 24/7/365. Backed by Norwest.
About the role
The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
What they're looking for
- 5+ years of professional software engineering experience with strong Python fundamentals. You've shipped and owned production backend services or integrations, not only notebooks or SQL
- Strong SQL and data modeling: you can read a dbt DAG, fix a broken model, and reason about grain and joins
- Experience integrating with external APIs and files, including retries, idempotency, and reconciliation when the two sides disagree
- High ownership and attention to detail. You follow issues through to resolution without being asked
- Use AI to code (Claude Code, Cursor, Copilot, or equivalent). This is how we work, and you have informed opinions on the pros and cons of agentic workflows
- Based in Austin and able to work from our downtown office
More about this role
The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.
Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.
Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership...
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