Automate customer communications across your dealership. Mia answers calls, schedules appointments, and provides instant assistance—turning missed connections into revenue 24/7/365. Backed by Norwest.
About the role
The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
What they're looking for
- 2 -5 years of experience in software development (including relevant internships)
- Strong engineering fundamentals: you write production code, instrument it, and own what you ship
- Comfort with observability tooling (OpenTelemetry or similar) and making decisions from metrics
- Scrappy, startup-ready mindset: small team, broad ownership, fast iteration
- Clear communicator — you'll explain AI behavior and tradeoffs to product, support, and customer-facing teams
More about this role
The $1.2T automotive industry is a pillar of American culture, representing nearly 5% of U.S. GDP and shaping how people live and move every day. At the center of this ecosystem are dealerships—trusted local businesses that help consumers navigate one of the most important purchases they make.
Today, the industry is at an inflection point. Consumers expect the same speed, personalization, and convenience they experience in modern digital-first industries. At the same time, tighter margins and rising costs are driving a need for operational efficiency beyond what traditional software can support. Together, these shifts create a powerful opportunity to reimagine how dealerships deliver seamless experiences and build lasting customer relationships.
Dealers who modernize how they communicate and operate will unlock efficiency, deepen loyalty, and win long-term relationships. It is time to upgrade automotive retail to the 21st century.
Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience. Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership...
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