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About the role
Help design and implement proactive, scalable infrastructure solutions that improve reliability, optimize performance, and reduce operational complexity through automation and simplified architectures. Troubleshoot complex live-site and production network issues using deep expertise in network protocols, telemetry, tools, and APIs. Drive sustainable remediation through automation and engineering improvements while minimizing customer impact. Participate in on-call rotations and mentor other engineers.
More about this role
Help design and implement proactive, scalable infrastructure solutions that improve reliability, optimize performance, and reduce operational complexity through automation and simplified architectures. Troubleshoot complex live-site and production network issues using deep expertise in network protocols, telemetry, tools, and APIs. Drive sustainable remediation through automation and engineering improvements while minimizing customer impact. Participate in on-call rotations and mentor other engineers. Contribute to incident response efforts across engineering teams, ensuring timely mitigation, thorough root cause analysis, and high-quality postmortems. Analyze historical operational data to identify recurring issues and prioritize long-term improvements. Leverage operational and performance data to assess business impact, identify trends, and drive engineering decisions that improve service reliability, network performance, and customer experience. Help design, deploy, and operate Layer 2 and Layer 3 networking technologies, including switching, routing, BGP, VXLAN/EVPN, VRFs, network segmentation, 802.1X/IBNS, and highly available out-of-band (OOB) management networks....
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