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About the role
Lead and grow a team of software engineers by providing coaching, career development, performance guidance, and fostering an inclusive engineering culture. Drive service reliability, availability, and operational excellence through incident management, post-incident reviews (PIRs), on-call readiness, and continuous service improvements. Partner with product management, security, compliance, and platform teams to define roadmaps, prioritize investments, and deliver customer and business outcomes.
More about this role
Lead and grow a team of software engineers by providing coaching, career development, performance guidance, and fostering an inclusive engineering culture. Drive service reliability, availability, and operational excellence through incident management, post-incident reviews (PIRs), on-call readiness, and continuous service improvements. Partner with product management, security, compliance, and platform teams to define roadmaps, prioritize investments, and deliver customer and business outcomes. Champion security-first engineering practices, ensuring adherence to Secure Future Initiative (SFI), compliance requirements, privacy standards, and vulnerability remediation goals. Establish engineering processes, quality standards, and metrics aligned with New Production Function (leveraging Agents across SDLC) Drive technical architecture and design reviews, balancing scalability, reliability, performance, and cost considerations. Manage operational priorities, technical debt reduction, and long-term platform modernization efforts. Communicate engineering status, risks, dependencies, and strategic recommendations to senior leadership and stakeholders. Sponsor customer-focused innovation...
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