Midstream creates a foundation that connects contract pricing, rebates, and item master data within one system. Learn more today. Backed by a16z.
About the role
This role is responsible for ensuring customers realize value quickly and consistently. You will serve as the primary point of contact from day one—understanding customer goals, guiding adoption, and ensuring Midstream delivers measurable impact on financial and operational performance.
What they're looking for
- Experienced in customer success or customer-facing roles
- You have 5+ years of experience working closely with customers in SaaS, healthcare, or enterprise environments
- Outcome-oriented
- You focus on delivering measurable value and ensuring customers achieve their goals—not just managing relationships
- A strong relationship builder
- You build trust across all levels of an organization, including executive stakeholders
More about this role
Midstream is an AI-native financial operating system for health systems, founded by experienced entrepreneurs and backed by top-tier investors. We give finance, supply chain, and managed care teams real-time visibility into where margin is at risk, with a precise action plan for capturing it before it's gone.
Purpose-built for healthcare's complexity, Midstream transforms structured, unstructured, and external data into instant, contract-aware insights that drive smarter decisions. Our AI agents unify spend and revenue operations across the full back-office, learning and adapting with every interaction and delivering always-on intelligence that no point solution or one-off engagement can match.
We're compressing months to minutes and turning post-period hindsight into in-the-moment foresight. The tempo of healthcare finance is changing, and Midstream is leading it.
We are looking for a Partner Engagement Manager to own the success and outcomes of Midstream’s health system customers.
This role is responsible for ensuring customers realize value quickly and consistently. You will serve as the primary point of contact from day one—understanding customer goals, guiding adoption, and...
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