Mind Robotics builds intelligent, broadly capable robots for industrial deployment in high-impact environments. Backed by Accel, Kleiner Perkins and a16z.
About the role
At Mind Robotics, we're building generalized physical AI — robotic systems capable of dexterous, adaptive, and reasoning-intensive work in real-world industrial environments. We’re hiring a Forward Deployed Engineer to be our hands and eyes onsite at a key customer in Normal, IL. You’ll be responsible for our fleet of data collection devices — diagnosing and repairing devices, provisioning new hardware, troubleshooting networking, and running the diagnostic workflows that keep the system healthy.
What they're looking for
- Hands-on hardware and software troubleshooting experience, ideally with microcomputers, embedded devices, cameras, or similar single-board computers
- Comfort with Linux system administration: installing distributions, package management, systemd services, file permissions, and basic shell navigation
- Working knowledge of Bash (and ideally Python) for reading and running simple diagnostic scripts and automating routine tasks
- Solid networking fundamentals: TCP/IP, subnets, DNS, DHCP, basic firewall rules, and fluency with tools like ping, traceroute, tcpdump, and ssh
- Strong customer-facing communication skills and the self-direction to operate independently onsite while staying tightly coordinated with a remote HQ team
- Prior experience in a field service, forward deployed, or solutions engineering role is a plus
More about this role
Mind Robotics is building Physical AI for real-world industrial deployment, starting with the factory floor. We believe the hardest problems in AI are solved when researchers and engineers are hands-on with the physical world every day - and we're looking for people who are passionate about robotics, value ownership, and are excited to tackle difficult problems. Join us if you want to move beyond digital intelligence and put intelligence into motion.
At Mind Robotics, we're building generalized physical AI — robotic systems capable of dexterous, adaptive, and reasoning-intensive work in real-world industrial environments. We’re hiring a Forward Deployed Engineer to be our hands and eyes onsite at a key customer in Normal, IL. You’ll be responsible for our fleet of data collection devices — diagnosing and repairing devices, provisioning new hardware, troubleshooting networking, and running the diagnostic workflows that keep the system healthy. This role will start with critical robot data collection devices and then transition into robot deployment support .
This is a forward-deployed role with strong support from HQ. You won’t be alone: our engineering team is one Slack message...
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