Mind Robotics builds intelligent, broadly capable robots for industrial deployment in high-impact environments. Backed by Accel, Kleiner Perkins and a16z.
About the role
Mind Robotics is building intelligent robotic systems. Our work happens on-site across active hardware labs, test floors, and compute environments where hardware and software iterate together daily.
What they're looking for
- Experience: 6+ years of hands-on IT operations, systems administration, or IT engineering experience, ideally in a fast-paced startup, hardware, or robotics environment
- AI & Agentic fluency: Active user of AI coding tools and agents (Cursor, Claude Code, LLM APIs) to accelerate development, with experience or strong interest in building agentic/LLM-assisted workflows for operations
- Multi-OS troubleshooting: Strong troubleshooting skills across macOS, Windows, and Linux (Ubuntu) at the OS, driver, and application layers
- Networking fundamentals: Practical hands-on experience configuring managed switches, subnets, VLANs, DNS/DHCP, VPN, and robust Wi-Fi networks
- AI & MCP integrations: Experience deploying LLM agents, MCP servers, or AI-native internal tools using Python, JS, Git, or Bash for IT/Ops automation
- Identity & MDM: Hands-on experience administering enterprise identity (Google Workspace, Okta) and modern MDM platforms (Fleet, Jamf, Intune, or equivalent)
More about this role
Mind Robotics is building intelligent robotic systems. Our work happens on-site across active hardware labs, test floors, and compute environments where hardware and software iterate together daily.
As our first dedicated IT hire, you will build and own our IT operations end to end. You’ll be responsible for making sure our teams never lose momentum to tooling, identity, device, or network issues, whether that means troubleshooting a Linux/driver setup in the lab, setting up zero-touch laptop provisioning for new hires, or ensuring our test-floor Wi-Fi can handle high-throughput robot telemetry.
We believe modern IT should be built for extreme leverage. In this role, you will actively use AI agents and build agentic workflows (leveraging LLMs, MCP, and API integrations) to automate support intake, triage, provisioning, access approvals, and system reconciliation. You'll build an AI-native IT foundation that keeps operations fast, lean, and scalable without scaling support headcount.
Own internal IT & support: Be the primary technical point of contact for the team. Establish a lightweight, responsive support workflow that unblocks engineers quickly without unnecessary red...
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