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Principal Product Manager, Agentic Experience

Mindbody · United States · On-site

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About Mindbody

Fuel the growth of your business with Mindbody's all-in-one software-the only platform powered by 20+ years of experience in fitness, beauty, and wellness. Backed by Bessemer and IVP.

About the role

Mindbody is seeking a Principal Product Manager, Agentic Experience to define how AI transforms the way businesses use our industry-leading B2B software platform.

What they're looking for

  • Lead the development of agentic workflows designed specifically for B2B users and their operational needs
  • Create experiences that make agent reasoning, proposed actions, uncertainty, and outcomes understandable to users
  • Define when agents should act autonomously, request approval, escalate to a person, or decline to act
  • Ensure agentic workflows respect permissions, business rules, data boundaries, and customer-specific context
  • Design for user trust and control through confirmation patterns, reversibility, auditability, and effective recovery from errors
  • Partner with Design and Research to establish reusable interaction patterns for AI-first experiences across Mindbody
More about this role

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

Mindbody is seeking a Principal Product Manager, Agentic Experience to define how AI transforms the way businesses use our industry-leading B2B software platform.

This role will own the vision, strategy, and execution for incorporating agentic workflows into Mindbody’s business experience. Your mandate spans both sides of the opportunity: envisioning an AI-first user experience that...

Read the full posting on Mindbody's site ↗

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