Backed by Accel and ICONIQ.
About the role
We are hiring an AI Technical Architect to support our most strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro. In this role, you'll serve as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation. This role will be responsible for guiding customers throughout the onboarding and implementation of our various AI solutions.
What they're looking for
- 6+ years of experience in a technical consulting, solution architecture, or professional services role with customer-facing responsibilities
- Hands-on experience designing or implementing AI solutions, including working with LLMs, prompt engineering, and/or agent frameworks (e.g. AutoGPT, LangChain, RAG)
- Strong familiarity with AI tooling and APIs (e.g. OpenAI, Hugging Face, Vertex AI), and knowledge of how to integrate these within customer workflows
- Experience designing, evaluating, and deploying AI agents or workflows using frameworks like LangChain, CrewAI, or AutoGPT
- Knowledge of REST APIs and experience with low-code/no-code automation platforms is a strong plus
- Excellent facilitation and communication skills with the ability to explain complex AI concepts to a non-technical audience
More about this role
We empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value.
Our Team’s Vision
We are Miro's strategic edge in the market, turning customers' vision into velocity.
We are hiring an AI Technical Architect to support our most strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro. In this role, you'll serve as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation. This role will be responsible for guiding customers throughout the onboarding and implementation of our various AI solutions. You'll guide organizations through the discovery, design, and hands-on configuration of AI-powered features, ensuring that customers maximize value from Miro’s evolving AI capabilities.
This role will also bridge the gap between Customer Success, Product, and Engineering teams, helping define how AI transforms collaboration at scale—both within Miro and across the customer’s broader tech ecosystem.
Lead customer discovery sessions focused on identifying AI use cases,...
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