Backed by Y Combinator and a16z.
About the role
The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory.
What they're looking for
- A track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment
- Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals
- The ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction
- Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions
- Experience partnering cross-functionally with CS, Finance, Legal, and Sales Ops to close complex deals
More about this role
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com .
Mixpanel's Renewals Manager team partners with our most strategic customers to help them turn product data into decisions that drive growth. The Renewals function sits at the heart of our revenue engine—ensuring customers continuously realize value from Mixpanel and that we retain and grow our recurring revenue base.
The right candidate brings commercial acumen and customer empathy in equal measure. You'll own the full renewal cycle for an assigned book of business—from early risk identification through contract close—partnering closely with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue. You'll be the primary driver of on-time, on-value renewals in your territory.
- Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.
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