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Senior Client Manager

Modern Health · Remote - US · Remote

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About Modern Health

Backed by Battery and Kleiner Perkins.

About the role

As a Senior Client Manager, you will own Modern Health’s employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion.

What they're looking for

  • 10+ years managing client relationships or selling to HR leaders, experience in employer benefits and healthcare is a strong plus
  • Proven success strategically and autonomously managing a book of business, including engaging with executive sponsors, senior leaders, and HR decision-makers
  • Fluency in English is required, additional languages are a plus
  • Strong problem-solving and analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)
  • Demonstrated ability to understand client business landscapes and align solutions to their goals
  • Enthusiastic about tackling new challenges and building scalable processes, with keen attention to detail
More about this role

Modern Health

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

  • “It Takes a Village” culture . Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the...

Read the full posting on Modern Health's site ↗

Client Management

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