Backed by Battery and Kleiner Perkins.
About the role
As a Vice President, Client Management, you will be a senior leader within the Client Management organization at Modern Health and expected to play a role in the satisfaction and retention of all of Modern Health’s clients. You will directly manage a team of strategic, enterprise and global client executives that are responsible for caring for our largest clients. You will also be tasked with driving various initiatives (including value realization and storytelling) across the entire book of Modern Health clients.
What they're looking for
- Healthcare or benefits consulting/administration experience is preferred
- Proven success strategically and autonomously managing a team and driving results across a matrixed organization
- Fluency in English is required, additional languages are a plus
- Strong problem-solving and analytical skills, with the ability to translate customer data from tools such as Salesforce, Gainsight, and Looker into strategic priorities and actionable decisions
- Demonstrated ability to understand complex client business landscapes, guide teams in aligning solutions to customer goals, and influence executive stakeholders
- Enthusiastic about tackling new challenges, building scalable operating models, and creating processes that improve team effectiveness and customer outcomes, with keen attention to detail
More about this role
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
- “It Takes a Village” culture . Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the...
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