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Scale Account Manager

Monday.com · New York · Remote

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About Monday.com

Get more work done with AI agents that work side by side with your people. Execute, manage, and operate together on one AI work platform to drive business results. Backed by Insight and Sapphire.

About the role

We're looking for an Account Manager to join our growing Scale team in NYC. We're passionate about building an amazing product and delivering an exceptional customer experience. Our clients love the platform, and it's incredibly rewarding to guide them to success while driving real business outcomes. Own a portfolio of early adopter and expansion accounts — driving adoption, retention, renewals, and growth.

More about this role

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

We're looking for an Account Manager to join our growing Scale team in NYC. We're passionate about building an amazing product and delivering an exceptional customer experience. Our clients love the platform, and it's incredibly rewarding to guide them to success while driving real business outcomes.

Own a portfolio of early adopter and expansion accounts — driving adoption, retention, renewals, and growth.

Identify signals for expansion and execute upsells, cross-sells, and outbound campaigns to generate additional revenue.

Serve as a trusted advisor, consulting on customer processes and challenging leaders to drive meaningful change.

Manage the full sales cycle from prospecting and outbound engagement to negotiation and closing. • Deliver high-touch relationship management and proactive...

Read the full posting on Monday.com's site ↗

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