Conversational AI purpose-built for financial services. Backed by Y Combinator.
About the role
We're looking for a Forward Deployed Engineer to help financial institutions bring AI into their day-to-day operations. You'll work directly with banks, credit unions, lenders, and fintechs to deploy Monumint inside their organizations. You'll lead customer implementations, build integrations, adapt AI agents and workflows to each institution's unique processes, and solve complex technical challenges in production.
What they're looking for
- 3+ years of experience in a customer-facing technical role, such as Solutions Engineering, Technical Product Management, Customer Success Engineering, or as a founder
- Strong generalist with experience in Node, TypeScript, React/Next.js, Postgres, Docker, and K8
- Hands-on experience building with LLMs and AI SDKs
- Ability to explain complex AI concepts clearly to both technical and non-technical audiences
- Resolve blockers, solve problems, and keep customer implementations moving forward
- Thrive in a fast-paced, high-growth environment with a high degree of ownership
More about this role
Monumint is voice AI for financial services. We help banks, credit unions, and lenders build lasting customer relationships across the entire financial journey, from account opening and loan origination to servicing and collections. Our AI agents are omni-channel, take action inside the systems financial institutions already use, and are built with compliance at their core.
Our vision is to make high-touch customer relationships possible at any scale. Financial institutions have always been built on long-term relationships, but delivering that experience to every customer has never been possible before.
Today, we're partnered with some of the largest lenders in the country and have handled more than 5 million customer interactions. Backed by Y Combinator, FundersClub, and Transpose Platform, we're one of the fastest-growing AI startups and building an exceptional team in person that will shape the future of AI for financial institutions.
We're looking for a Forward Deployed Engineer to help financial institutions bring AI into their day-to-day operations.
You'll work directly with banks, credit unions, lenders, and fintechs to deploy Monumint inside their organizations. You'll...
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