Motive provides an integrated platform to help improve the safety, productivity, and profitability of fleet operations for the physical economy. Backed by Index, Insight and IVP.
About the role
As an Account Support Analyst, Order Management (OM), you will be a critical part of our Finance organization, serving as the primary point of contact for Order Management for our Mid-Market Account Managers. This role is a key liaison between the Sales team and various internal departments, ensuring a smooth and efficient quote-to-cash process. You will provide expert support for order management and direct customer-related inquiries, from initial quoting through final delivery and beyond.
What they're looking for
- Educational Background: Graduate in Business Management disciplines, preferably Finance, Business Management, Economics, or Supply Chain
- Relevant Experience: 4+ years of prior experience in customer-facing operations or a similar support-focused role is preferred
- Technical Acumen: Strong understanding of the quote-to-cash process and customer delivery lifecycle
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively liaise with internal stakeholders, Account Managers, leadership, and external customers
- Attention to Detail: Meticulous and highly organized, with a focus on accuracy and consistency when handling high volumes of work
- Problem-Solving: Ability to proactively identify root causes and find creative, effective solutions
More about this role
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
As an Account Support Analyst, Order Management (OM), you will be a critical part of our Finance organization, serving as the primary point of contact for Order Management for our Mid-Market Account Managers. This role is a key liaison between the Sales team and various internal departments, ensuring a smooth and efficient quote-to-cash process.
You will provide expert support for order management and direct...
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