Empathic is keeping humans safe in the AI era through automated tools and expert datasets that are rooted in psychology and powered by clinicians. Backed by Next Frontier Capital.
About the role
As the Expert Network Community Manager, you'll build, support, and grow mpathic's network of contract experts. You'll create an engaging, responsive, and organized community experience while ensuring our experts feel connected, informed, and ready to contribute to fast-moving AI projects.
What they're looking for
- Build and foster an engaged community of contract experts across multiple disciplines
- Develop regular communications to keep experts informed about new opportunities, company updates, and community initiatives
- Create programs that improve contractor engagement, retention, and overall experience
- Build strong relationships with contractors and serve as a trusted point of contact throughout their lifecycle
- Gather feedback from the community and identify opportunities to improve processes, communications, and engagement
- Help cultivate a positive, inclusive, and highly responsive community culture
More about this role
About the Role
As the Expert Network Community Manager, you'll build, support, and grow mpathic's network of contract experts. You'll create an engaging, responsive, and organized community experience while ensuring our experts feel connected, informed, and ready to contribute to fast-moving AI projects.
This role combines community building with operational execution. You'll own day-to-day communications with our expert network, coordinate staffing for new projects, manage onboarding logistics, and maintain the operational data that keeps our workforce running efficiently. You'll also help create programs, communications, and engagement initiatives that strengthen our expert community and encourage long-term participation.
Success in this role comes from exceptional organization, strong communication skills, a customer-service mindset, and the ability to manage multiple priorities in a fast-paced startup environment.
What You'll Do
Community Engagement
- Build and foster an engaged community of contract experts across multiple disciplines.
- Develop regular communications to keep experts informed about new opportunities, company updates, and community initiatives.
- Create...
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