Empathic is keeping humans safe in the AI era through automated tools and expert datasets that are rooted in psychology and powered by clinicians. Backed by Next Frontier Capital.
About the role
mpathic is seeking a Program Manager, Human Data Operations to lead the execution of complex AI safety, evaluation, human data and red teaming for leading AI companies. You will report directly to the Co-Founder/Chief Innovation Officer. This role owns end-to-end delivery across cross-functional project teams and is accountable for project execution, quality, stakeholder communication, and customer outcomes.
What they're looking for
- Build a deep understanding of mpathic’s human data, AI safety, red teaming, evaluation, annotation, QA, and reporting workflows, and a clear picture of how work flows from contract handoff to final delivery
- Shadow and then take ownership of one or more active client programs -driving timelines, deliverable tracking, staffing coordination, risk management, and stakeholder communication
- Become proficient in the systems, tools, trackers, reporting mechanisms, and communication workflows used across projects
- Establish trusted working relationships with leadership, execution teams, customers and stakeholders internally and externally
- Begin identifying operational bottlenecks, process gaps, and opportunities for improvement
- Own end-to-end delivery planning, staffing, execution, quality management, and reporting for multiple concurrent customer engagements
More about this role
About mpathic
mpathic is building the future of trustworthy AI. Grounded in behavioral science and human-centered design, we provide the infrastructure for building AI systems that are safe, aligned, and emotionally intelligent.
Building on our work in areas like RL gyms, red teaming, and benchmarking, we are creating the foundation for training, probing, and measuring advanced AI systems reliably, auditably, and at scale.
Position Overview
mpathic is seeking a Program Manager, Human Data Operations to lead the execution of complex AI safety, evaluation, human data and red teaming for leading AI companies. You will report directly to the Co-Founder/Chief Innovation Officer. This role owns end-to-end delivery across cross-functional project teams and is accountable for project execution, quality, stakeholder communication, and customer outcomes.
The ideal candidate has significant experience managing large-scale services operations, including distributed teams of experts, annotators, reviewers, red teamers, contractors, and quality assurance personnel. They are comfortable operating in fast-paced startup environments where priorities evolve quickly and successful delivery requires...
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