Boost team collaboration and innovation with Mural, the AI-powered visual workspace. Plan, strategize, and execute projects seamlessly on one intuitive tool. Backed by Insight and 500 Global.
About the role
Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences. Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones.
More about this role
The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success.
As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform.
You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence.
Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences.
Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones.
Develop and maintain...
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