Be the one buyers remember. Join the frontier of how the best enterprise sales teams operate. Backed by Insight, Sequoia and Y Combinator.
About the role
Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date.
What they're looking for
- A builder, not an inheritor. You've spotted patterns across customers and turned them into playbooks and process. You don't need perfect clarity to start, you'll create it
- Fluent in AI, and hungry to go deeper. You're genuinely excited about where AI is taking go-to-market, you get how customers actually adopt new technology, and you can translate product capability into business outcomes an exec will fund
- Earned executive trust. You build relationships with CMOs and VPs, run business reviews that land, and have hard conversations with grace. The customer trusts your judgment, not just your responsiveness
- Technical solutions instinct. You've worked closely with or led a technical support function. You know what excellent product support looks like, how to scale it, and how it folds into customer success
- Renewal mindset, expansion bias. Retention and expansion are personal. You don't wait for a renewal to come up. You're building the case six months out and the customer feels it
- Ready to lead. You've thought seriously about how to build a team, not just a book. Maybe you've managed someone, maybe you've been the informal leader. Either way, you're hungry for the next step
More about this role
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management...
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