Appcast is the global leader in programmatic recruitment advertising technology and services. Backed by Foundation Capital.
About the role
The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team.
What they're looking for
- Professional experience in roles that require problem solving on behalf of a client, preferably in a technical environment
- Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution
- Adept at cross team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem solving
- Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms (slack, Jira, Microsoft teams)
- Experience crafting analytical presentations with an emphasis on analytical storytelling
- Possesses excellent organizational, prioritization, and follow-up skills
More about this role
The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team. The Account Manager will work with clients to leverage Appcast’s data and strategic capabilities to deliver the results, serving internally as the client’s advocate and externally as the client’s true partner.
- Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
- Own a portfolio of client accounts, gain a deep understanding of each client’s desired outcomes, and work with internal partners to drive the client’s desired KPI’s and outcomes.
- Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
- Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic...
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