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Director - Customer Analytics & Workforce Insights

Mya Systems · Newton, MA · On-site

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About Mya Systems

Appcast is the global leader in programmatic recruitment advertising technology and services. Backed by Foundation Capital.

About the role

This position will manage a team of data analysts responsible for customer-facing analytics and workforce intelligence projects.

What they're looking for

  • Deep knowledge of labor economics and applied workforce analysis, including labor supply and demand, occupational and geographic labor markets, wage determination, employment dynamics, and workforce forecasting
  • Strong quantitative and statistical analytical skills, including experience working with large and complex datasets
  • Proficiency with statistical programming tools such as Python and/or R
  • Strong SQL skills and experience querying and manipulating large datasets
  • Experience with data visualization and business intelligence tools such as Tableau, PowerBI, or similar platforms
  • Ability to combine and interpret public labor-market datasets with proprietary business data
More about this role

The Director, Customer Analytics & Workforce Insights is an experienced people leader and applied labor economist who leads a team of analysts delivering customer-facing workforce and labor market insights to Appcast clients.

This role sits at the intersection of labor economics, workforce planning, data analytics, and talent acquisition strategy. You will guide a team responsible for helping clients understand labor market conditions, talent availability, hiring challenges, workforce demand trends, and the implications these factors have on recruiting strategies and budgets.

Success in this role means building a team that goes beyond reporting historical data to provide forward-looking insights that help clients anticipate change and make informed workforce decisions. The Director will bring the economic expertise needed to ensure analytical rigor and the leadership experience required to scale a high-performing team supporting a growing portfolio of Appcast customers.

Lead and Develop the Customer Analytics Team

  • Manage the day-to-day operations, priorities, and professional development of a team of data analysts delivering customer-facing analytics projects.
  • Establish high...

Read the full posting on Mya Systems's site ↗

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