MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Backed by 500 Global.
About the role
MyTime is, at its heart, a product-driven organization because it delivers the most critical functions that allow a business to run from scheduling appointments to customer engagement to handling in-store and online payment processing. You will need to take full ownership of the development of specific areas of the product from strategy to execution.
What they're looking for
- 5+ years of B2B software product development / product management experience with a track record of launching successful features and managing them over multiple releases, Startup and SaaS experience preferred
- Evidence of a highly process driven and detail oriented approach with the ability to organize and document requirements in an understandable and actionable way
- Proven ability to work with a fast-paced, agile-driven engineering team, based on mutual trust, credibility, and respect
- Self-motivator with outstanding verbal and written communication skills
- Bachelors in Computer Science or Management Information Systems preferred
More about this role
MyTime is, at its heart, a product-driven organization because it delivers the most critical functions that allow a business to run from scheduling appointments to customer engagement to handling in-store and online payment processing. You will need to take full ownership of the development of specific areas of the product from strategy to execution.
You will be responsible for gathering and documenting customer requirements and translating them into stories for our design and development teams. From there, you’ll be expected to guide UX/UI design, define test cases, establish acceptance criteria, and work with the engineering team to ensure timely, defect-free launches. Finally, you’ll work closely with your peers in Product Marketing, Sales, and Customer Success to ensure customers are aware of upcoming changes to the product so as to minimize disruption to their day-to-day operations.
• Collaborating closely with cross-functional teams to design and deliver new product capabilities that leverage Gen AI and LLM technologies to create transformative experiences.
• Defining detailed functional and technical requirements for new features and product enhancements.
• Building and...
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