Startups · AI

Customer Success | Team Lead | Remote in California or Texas

n8n · California · Remote

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About n8n

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code. Backed by Accel, Sequoia and Redpoint.

About the role

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register .

What they're looking for

  • 👥 People leadership: You have 2–3+ years of people management experience, with a strong track record of hiring, developing, and retaining Customer Success talent
  • 💼 7-10 years of experience in Customer Success, Professional Services, Account Management, or other customer-facing roles, including supporting large, complex, high-risk enterprise customers
  • 💻 Tech industry experience and relevant Enterprise subject-matter expertise : You’ve worked in an enterprise IT or technology environment and understand the needs and expectations of technical buyers and customers
  • 📊 Operational discipline: You’re comfortable running forecasts, account-health cadences, and structured risk reviews to keep a complex book of business on track
  • 🛠️ Builder mindset: You thrive in environments where not everything is already defined and are willing to roll up your sleeves to solve problems directly
  • 🤝 Low-ego collaboration: You enjoy working within a shared direction, partnering closely with peers, and improving existing processes
More about this role

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

Cultivated a community of more than 650,000 active developers and builders

Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register .

We’re in a defining moment of an incredible journey. Come and build...

Read the full posting on n8n's site ↗

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