n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, giving technical teams the flexibility of code with the speed of no-code. Backed by Accel, Sequoia and Redpoint.
About the role
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register . Our support team keeps expanding, and we’re looking for a Senior Support Engineer to help us raise the technical depth and quality of support as n8n grows across increasingly complex enterprise use cases.
What they're looking for
- Senior technical support experience: You have 5+ years of experience in technical support, support engineering, or another customer-facing engineering role and are comfortable owning complex problems end to end
- Enterprise customer experience: You have experience supporting technically sophisticated customers where reliability, urgency, clear communication, and stakeholder management matter
- APIs & integrations: You have a strong understanding of APIs, webhooks, authentication, data flows, and integrations and can systematically troubleshoot where things are breaking
- Networking fundamentals: You have strong knowledge of concepts including DNS, HTTP/HTTPS, TCP/IP, proxies, certificates, and common connectivity issues
- Kubernetes: You have hands-on experience troubleshooting applications running in Kubernetes environments
- Technical fluency: You are comfortable working with JavaScript, Node.js, Docker, logs, and developer tools to investigate and reproduce technical problems
More about this role
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
Cultivated a community of more than 650,000 active developers and builders
Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register .
We’re in a defining moment of an incredible journey. Come and build...
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