Discover Nabis, the leading licensed cannabis marketplace and distribution platform. With the largest portfolio of cannabis brands, Nabis offers fast fulfillment, comprehensive warehousing, and advanced analytics. Streamline your cannabis distribution and... Backed by Y Combinator.
About the role
Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
What they're looking for
- 2 years relevant work/customer service experience
- Basic math skills
- Strong and timely communication across all platforms (phone, Zendesk, Slack) and ability to choose the most effective kind per situation as well as correct grammar, spelling, and tone
- High level of patience and empathy for Nabis Partners
- Ability to communicate between departments with humility and understanding
- Experience with de-escalation and client retention
More about this role
Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.
The Role
This role is based in New York and will support Nabis’ growing New York market, working with brands and retail partners operating under New York State Office of Cannabis Management (OCM) regulations. The Customer Associate’s primary role is to act as an extension of the Nabis operation, actively...
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