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Eng Operations and Chief of Staff to the CTO

Nametag Inc · Ann Arbor, Michigan · On-site

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About Nametag Inc

Nametag is the first secure solution for self-service password and MFA resets. Learn more: getnametag.com. Backed by Glasswing Ventures.

About the role

We're looking for someone to be the operational center of gravity for our engineering organization.

What they're looking for

  • 3+ years in executive support, chief of staff, program or project management, or business operations — ideally some combination
  • Exceptional organization and follow-through. You track commitments without being asked to, and things do not fall through you
  • Comfort with technical subject matter. You can sit in an engineering discussion, follow it, take notes that are actually useful, and summarize it accurately for a non-technical audience
  • Strong written communication. Much of this role is producing clear, brief written material under time pressure
  • Sound judgment about confidentiality. You'll handle personnel, compensation, and security-sensitive information routinely
  • Comfort with startup ambiguity — shifting priorities, undefined processes, and problems that are yours because you noticed them
More about this role

Nametag helps companies verify the real person behind high-risk workforce actions, from account recovery to identity checks, before attackers can exploit the gap.

Deepfakes, social engineering, and stolen credentials have made "who is actually on the other side of this request?" a critical infrastructure problem. We are building the identity verification and account protection layer companies use to answer that question quickly, securely, and with less friction for real users.

We're looking for someone to be the operational center of gravity for our engineering organization.

This is a blended role. Part of it (about 10%) is classic executive support: calendar, travel, inbox triage, meeting logistics, expenses, and the steady work of protecting a leader's time and attention. Part of it is chief of staff work (about 30%): preparing for meetings that matter, tracking the commitments made in them, chasing the decisions that are stalling, and being a trusted second read on what's actually going on. And part of it is program management for engineering (60%): keeping initiatives visible, running the operating cadence, wrangling tickets and making sure things that were agreed to in a...

Read the full posting on Nametag Inc's site ↗

Engineering

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