About the role
· Servicing of new and existing Essemtec systems across North America · Provide technical & application services for customers on-site, remote, and via our hotline
What they're looking for
- · Knowledge of electronics manufacturing, robotics, PCB assembly, and/or 2-4 years of experience desire
- · Associates degree or related technical work experience of 2-4 years in field service
- · Ability to readily understand and interpret detailed documents, drawing, and specifications
- · Ability to work with test equipment and hand tools
- · Excellent customer service, problem-solving, decision-making, and analytical skills
- · Able to work under pressure and time constraints, handle challenging and unexpected situations in the field
More about this role
Essemtec USA is a sales and services subsidiary of Essemtec AG a division of Nano Dimension. Essemtec designs and manufactures All-In-One Paste Jetting, SMT Placement, & Dispensing machinery servicing a variety of industries including Automotive, Military, Medical, Consumer, Aerospace, & Lighting. Essemtec additionally provides software, peripherals, and services, working with industry leaders and customers on innovative research and development, defining future needs.
The ideal candidate is a customer-focused, hands-on Field Service Engineer with 2-4 years of experience in electronics manufacturing, robotics, PCB assembly, or related technical fields. They should have strong troubleshooting, problem-solving, and communication skills and be comfortable working independently while supporting customers and collaborating with internal engineering teams.
This is a field-based position with frequent travel throughout North America and periodic international travel for training. The ideal candidate is organized, self-motivated, adaptable, and committed to delivering an excellent customer experience.
Candidates are required to be based in New England. This is a hybrid position requiring...
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