Backed by Accel.
About the role
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
What they're looking for
- 7–10+ years of enterprise-level sales experience, with a focus on eCommerce SaaS
- Proven success selling to enterprise accounts with average deal sizes exceeding $200k ARR
- Experience working with or within companies offering Post-Purchase solutions
- Bachelor’s degree
- Proficiency in Salesforce and Gong
- Familiarity with integrating into eCommerce platforms (e.g., SFCC, Magento, Shopify, BigCommerce)
More about this role
Narvar is growing! We are hiring a proven sales executive specializing in new business acquisition , with a deep understanding of eCommerce and the Post-Purchase customer experience including selling delivery protection plans. This individual will excel in driving high-value opportunities with enterprise-level eCommerce customers, cultivating executive-level relationships, and consistently exceeding revenue targets.
Sales Knowledge
- Proven success in new business development: Demonstrated ability to open doors and close deals, specifically targeting very large, enterprise-level clients.
- Consistent track record of exceeding quotas: Must provide examples of exceeding annual targets in prior alternative revenue generating roles.
- Consultative selling approach: Able to tailor solutions to meet the nuanced challenges of enterprise eCommerce clients.
Industry Knowledge
- Post-Purchase experience: Expertise in areas such as order tracking, returns management, customer communication, and enhancing post-purchase customer satisfaction.
- ECommerce focus: In-depth knowledge of the eCommerce industry, key players, and trends impacting enterprise businesses.
- Global supply chain...
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