Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes.
What they're looking for
- Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
- Medical assistant, clinical support, patient liaison or nursing background
- Minimum of 2 years of sales experience
- Thrives in ambiguous environments
- Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills
- Ability to think strategically as well as execute tactically
More about this role
The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.
- Work with assigned COS to grow, maintain & support existing customers
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
- Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
- Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
- Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
- Educate medical professionals on the tools and resources that...
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