Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care. Backed by Lightspeed and Sequoia.
About the role
Works closely with Senior Manager to ensure company, department, and team goals are met. • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
More about this role
Works closely with Senior Manager to ensure company, department, and team goals are met.
PRIMARY RESPONSIBILITIES
• Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
• Engages in future planning and scales employees and equipment appropriately
• Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
• Monitors the quality control/assurance programs, test results, and equipment (if applicable)
• Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
• Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
• Refines current lab process through continuous improvement projects.
• Oversees team specific lab operation.
• Go-to person when senior manager is not present; go-to person for knowledge of process and product.
• Responsible for seamless transition of automation and test improvement/additions into production workflow
• Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and...
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