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Go Live Engineer - West Coast

Nerdio · Remote (United States) · Remote

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About Nerdio

About Nerdio Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and lower Azure compute and storage costs... Backed by General Atlantic.

About the role

You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.

What they're looking for

  • Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
  • Help Nerdio partners with their first several account implementations
  • Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
  • Collaborate with technical team members to maintain, design, and enhance current tools and processes
  • Contribute to technical knowledge base and documentation
  • Contribute to the creative process of product enhancements and new features
More about this role

About the role

Our technical team is looking for a highly skilled Go Live Engineer with strong technical and communication skills. The successful candidate will be a highly skilled Cloud Engineer with a proven track record of experience working with AVD conducting deployments, troubleshooting and technical demos. The position will support the Western Time Zones.

What you'll do

You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.

  • Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
  • Help Nerdio partners with their first several account implementations
  • Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
  • Collaborate with technical team members to maintain, design, and enhance current tools and processes
  • Contribute to technical knowledge base and documentation
  • Contribute to the creative process of product enhancements and new features
  • Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR...

Read the full posting on Nerdio's site ↗

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