NerdWallet makes it easy to find the right financial product for you. Our Nerds do all the research so you don’t have to. Backed by IVP.
About the role
We’re creating the role of VP, Customer Growth to help lead that next chapter. This executive will be responsible for how NerdWallet speaks to, engages with, and builds lasting relationships with our customers across our owned channels, from email and push notifications to newsletters and emerging formats. This role reports to the Chief Product Officer and partners closely with GMs across the business, Data, Product, and Design.
What they're looking for
- 10+ years of progressive leadership experience across growth, marketing, customer engagement, data, or related disciplines, including senior leadership experience in consumer fintech, financial services, or a closely related digital business
- Deep expertise in owned-channel strategy, including email, push, content, and other direct customer channels, as well as the data, segmentation, personalization, and automation infrastructure required to make those channels perform at scale
- A proven track record of driving measurable improvements in customer acquisition, engagement, retention, and lifetime value through multi-channel programs
- Experience operating with GM-level accountability, whether through direct P&L ownership or close partnership with product and business leaders to develop and execute go-to-market strategies for new products, businesses, or verticals
- A strong analytical foundation and the ability to translate complex customer and business data into clear strategies, priorities, and decisions
- Experience building systems and capabilities that create compounding value rather than relying solely on one-time campaigns or short-term optimization
More about this role
NerdWallet has earned its place as one of the most trusted brands in consumer finance. Millions of people turn to us to navigate some of the biggest financial decisions of their lives, from choosing a credit card to refinancing a loan to building an emergency fund. What we build next, and how we connect people to it, has the potential to meaningfully change how a generation manages its money.
We’re creating the role of VP, Customer Growth to help lead that next chapter. This executive will be responsible for how NerdWallet speaks to, engages with, and builds lasting relationships with our customers across our owned channels, from email and push notifications to newsletters and emerging formats.
Sitting at the intersection of growth, customer engagement, and product, the VP, Customer Growth will have direct influence on the go-to-market strategy for new NerdWallet-branded financial products. They will also build the data, segmentation, and engagement infrastructure that enables increasingly personalized customer experiences at scale.
It’s a unique opportunity to shape the full customer relationship, from first discovery and product adoption to deeper engagement and long-term...
Browse similar: Startup jobs · Remote jobs