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Manager, Customer Success

Netradyne · Nashville, Tennessee, United States; San Diego, California, United States · On-site

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About Netradyne

The leader in fleet management and safety. Our AI-powered platform builds trust to improve fleet safety, reduce costs, and streamline operations. Backed by SoftBank VF.

About the role

The Senior Manager, Customer Success is a senior customer-facing leader responsible for leading and developing a team of Customer Success Managers supporting Netradyne's largest and most strategic enterprise customers.

What they're looking for

  • Minimum 10 years of customer success, account management, consulting, professional services, operations, or related customer-facing experience required
  • Approximately 20 years of overall customer-facing leadership experience preferred
  • 10+ years leading Customer Success, Account Management, Professional Services, or post-sales organizations
  • Experience managing teams of 8-12 direct reports
  • Proven success supporting Fortune 1000 and large enterprise customers
  • Demonstrated success leading complex enterprise deployments involving 1,000+ assets, users, vehicles, or endpoints
More about this role

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

The Senior Manager, Customer Success is a senior customer-facing leader responsible for leading and developing a team of Customer Success Managers supporting Netradyne's largest and most strategic enterprise customers.

This role combines executive leadership, customer strategy, operational excellence, and data-driven consulting to ensure customers...

Read the full posting on Netradyne's site ↗

CS

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