Creating a generalized brain interface to restore autonomy to those with unmet medical needs today and unlock human potential tomorrow. Backed by Lightspeed, Sequoia and Founders Fund.
About the role
Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee at the company. You will be responsible for endpoint management, identity and access management, security policy enforcement, and front-line technical support across a diverse user base — from highly technical engineers to non-technical scientists and clinicians.
What they're looking for
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience
- 3–5 years of experience providing expert-level end-user support across macOS, Windows, and Linux environments, ideally as part of a structured tier-1 support rotation
- Hands-on experience administering at least one enterprise MDM platform (Jamf, Intune, or Kandji), including application deployment, configuration profiles, and policy enforcement at scale
- Demonstrated experience administering an enterprise IDP/IAM platform (Microsoft Entra, Okta, or Google Workspace) including full user lifecycle management, SSO configuration, MFA enforcement, and access reviews
- Experience implementing and enforcing security policies across endpoints and SaaS applications, with working knowledge of HIPAA requirements, PII handling, and the ability to conduct regular audits and remediations
More about this role
We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.
For Neuralink's Information Technology team, the corporate environment is production. It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions. The team builds critical systems and processes that safely accelerate our progress along the company's critical path.
Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee at the company. You will be responsible for endpoint management, identity and access management, security policy enforcement, and front-line technical support across a diverse user base — from highly technical engineers to non-technical scientists and clinicians. The ideal candidate is empathetic, resourceful, and thrives in a fast-paced environment where reliable systems and excellent customer service are critical to the company’s mission.
- Provide expert end-user...
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