We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. Backed by Pear VC.
About the role
As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.
What they're looking for
- Experience with the Developmental Disability Community (professional experience preferred)
- Experience managing multiple customer relationships at once
- History of time management and delivering high-quality work under pressure
- Ability to work collaboratively with customers and co-workers
- Passion and excitement for NeuroNav’s mission
- Patient, non-judgmental, and genuine
More about this role
As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.
You’re a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav’s clients and mission. You’ve spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We’re looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must.
- Experience with the Developmental Disability Community (professional experience preferred)
- Experience managing multiple customer relationships at once
- History of time management...
Browse similar: Startup jobs · Remote jobs