One workspace for worklist, viewer, and AI-powered reporting. New Lantern replaces disconnected radiology systems with a single platform. Backed by Menlo.
About the role
As a Client Deployment Lead , you’ll be the bridge between our product and our customers. Your responsibilities will include: 1–3 complex client deployments at a time — you set the direction, coordinate the team, and drive things to go-live.
What they're looking for
- Bachelor’s degree, Master's degree, or MBA
- Experience in consulting, technical account management, project management, solutions engineering, implementation, or finance/ops — with a track record of managing complex client work-streams
- Strong communication and client-facing skills
- Ability to translate technical concepts for non-technical stakeholders
- Organized and detail-oriented, with the ability to juggle multiple projects
- A problem-solver with curiosity and a growth mindset
More about this role
New Lantern is a Benchmark-led Series A health tech company building radiology and imaging workflow software (PACS + reporting platform). We're already running multi-million dollar contracts with major radiology groups and health systems — this isn't pre-revenue or speculative. The healthcare industry has run on the same archaic systems for decades, and we're building the modern alternative.
We need someone to lead complex client deployments end-to-end, from contract signing through go-live. You'd work alongside an engineering team, driving the pace and the client relationship.
As a Client Deployment Lead , you’ll be the bridge between our product and our customers. Your responsibilities will include:
1–3 complex client deployments at a time — you set the direction, coordinate the team, and drive things to go-live.
The client relationship from day one — you lead calls, set the agenda, define timelines, and hold both sides accountable.
Translating between engineering and non-technical client stakeholders — you bridge that gap daily.
Building out client workflows — configuring the product for their environment, coordinating feature builds with engineering, and validating everything...
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