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Senior Onboarding Manager - API Platform

NexHealth · San Francisco, California, United States · On-site

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About NexHealth

NexHealth connects every step of the patient journey to your practice management system so that the patient shows up ready.

About the role

The Synchronizer API is the strategic core of NexHealth. Hundreds of health-tech companies are in production on it today, and the single biggest driver of revenue is how quickly their locations go live. A signed contract generates value only once those locations are onboarded and running.

What they're looking for

  • Own the location onboarding number. Your primary metric is locations successfully live and billing. You are accountable for the schedule, not just for coordinating it
  • Run enterprise migrations end to end. For our largest customers, you build and own the migration plan: scope, sequencing, ownership on both sides, milestones, dependencies, and the weekly cadence that keeps it on track
  • Establish clear ownership on every program. Every migration has a written plan naming who is responsible for each step on the NexHealth side and the customer side. No ambiguity, no assumed handoffs
  • Set and defend a joint throughput target. Locations provisioned, installed, and live per week, agreed with the customer and grounded in what both teams can actually deliver
  • Activate new developers. Move developers from first integration to first production location quickly, ensuring they know the tools, the documentation, and the fastest path to value
  • Convert pilots into production customers. Own the operational path from pilot to live locations. A pilot that never onboards locations never converts
More about this role

Our healthcare system remains frustratingly analog. When you live in a world of one-tap car rides, instant meal delivery, and unlimited streaming, why do you still have to call to schedule a doctor’s appointment and fill out a clipboard in the waiting room?

NexHealth’s mission is to accelerate innovation in healthcare by connecting patients, providers, and developers. We’re building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a single, modern platform that powers software, APIs, payments, and patient experiences across the ecosystem.

  • Founded: 2017
  • Headquarters: San Francisco, CA
  • Funding: $177M Series C
  • Employees: 200+
  • Trusted by tens of thousands of providers and hundreds of health-tech developers — forging the infrastructure layer that modern healthcare needs

The Synchronizer API is the strategic core of NexHealth. Hundreds of health-tech companies are in production on it today, and the single biggest driver of revenue is how quickly their locations go live. A signed contract generates value only once those locations are onboarded and running.

This role owns that outcome. Our largest...

Read the full posting on NexHealth's site ↗

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