Startups · AI

AI Engineer- Agentic Customer Flow

Next Insurance · Boston, MA · On-site

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About Next Insurance

Backed by Battery.

About the role

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of ERGO Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( https://consumer.ftc.gov/articles/job-scams ), or you can contact your local law enforcement agency.

What they're looking for

  • 4+ years of backend engineering experience in Python, Go, Java or similar
  • Familiarity with evaluating model performance using metrics
  • Proven experience building high performance or distributed systems
  • 4+ years of hands on experience integrating ML or LLM models into production
  • Strong understanding of cloud infrastructure, microservices and observability
  • Ability to operate effectively under ambiguity and navigate dynamic environments
More about this role

ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We are seeking an AI Engineer with strong backend skills to design, build and scale AI driven capabilities. The role focuses on building robust AI systems, developing the surrounding LLM harness and quality frameworks, leveraging advanced GenAI techniques, and implementing production monitoring for end-to-end delivery in a fast-paced environment. This opportunity is heavily focused on backend and GenAI work.

  • Design, implement and optimize backend services that support AI workflows.
  • Integrate ML and LLM models into production systems with focus on performance, reliability and scalability.
  • Building and owning...

Read the full posting on Next Insurance's site ↗

Engineering

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